delivery

delivery

All products are personalised and handmade to order but our aim is to process your order as quickly as possible! We try to get all orders out within 1-2 working days (usually 1) of ordering!


All UK orders are fixed at a standard rate of £2.50 and dispatched via Royal Mail. The price of P&P depends on what service is chosen at checkout whether that be 2nd Class, 1st Class or Guaranteed Next Day.


P&P to the rest of the world starts at £10 and will rise depending on what/how many items you are ordering. For an exact shipping price, you can select your shipping location at the checkout and it will be calculated for you from what you have in your basket.


Estimated delivery times from order placed: 

United Kingdom: 1-5 business days 

Europe: 5-10 business days


Orders are usually delivered within 2 working days from dispatch, however please allow up to a week for delivery in case of postal service delays. Please note From, Willow will not be held responsible for delays during transit.  


If you need your order quicker and are in the UK, please contact us prior to making an order and we can discuss options.


Delivery will only be made to the Shipping Address stated with your order. Please ensure this is correct at the time of ordering.