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PROCESSING TIMES

All products are personalised and handmade to order but our aim is to process your order as quickly as possible! We try to get all orders out within 1-3 working days of ordering. However please bear in mind this can increase at busy times like Christmas. We do our best to keep our dispatch times up to date and will keep you informed in busy seasonal periods.

All UK orders are fixed at a standard rate and dispatched via Royal Mail. The price of P&P depends on what service is chosen at checkout. 

If you need your order quicker and are in the UK, please contact us prior to making an order and we can discuss options. Please note, unfortunately we can't promise anything during busy periods like Christmas. 

DELIVERY TIMES

Estimated delivery times from when order is dispatched:

United Kingdom: 1-5 business days 

Europe: 5-10 business days

Rest of World: 1-3 weeks

Please bear in mind this is a delivery aim but at seasonal times like Christmas, this can be longer with delays - kindly note, we will not be held responsible for delays during transit. 

All orders placed with standard shipping chosen at checkout are dispatched via Royal Mail 48 - this is usually 2-3 working days from dispatch but can't always be guaranteed if there are delays.

All orders placed with Royal Mail 24 TRACKED are fully tracked along the way and is normally delivered next working day from dispatch.

Our aim is to work with our couriers to get your order delivered efficiently as possible depending on how large your order is. Any large orders placed are dispatched via express next working day.

Shipping is calculated on your order at checkout. Price will be dependant on items in your basket. Our fixed rate for standard shipping is £2.50 but can be more depending on what service you choose.

Delivery will only be made to the shipping address stated on your order. Please ensure this is correct at the time of ordering.  

TRACKING 

All orders are dispatched and generated with a tracking reference linked to the order. However all orders dispatched with standard shipping are only generated with delivery conformation, the track and trace system with Royal Mail only updates with Royal Mail attempt delivery.

If you chose TRACKED as method of shipping when ordering, this is a fully tracked service via Royal Mail and can be tracked along the way.

FREE DELIVERY

All orders over £50 qualify for free next day delivery.

BANK HOLIDAYS

Although we do work on most bank holidays, our couriers do not collect from us on these days. Please allow an extra 2 working days if ordering within the bank holiday period for your order to be processed and dispatched.

Based on 31854 reviews
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This is my second purchase and these are b...

This is my second purchase and these are beautiful cake toppers.

Recipients of this personalised gift were...

Recipients of this personalised gift were very happy!

Absolutely beautiful horseshoe for my sist...

Absolutely beautiful horseshoe for my sister in law's wedding gift, arrived in good time. I would definitely order from here again.

Great item to give to mother

Great item to give to mother

Friend was delighted with it , sent as gif...

Friend was delighted with it , sent as gift to cheer her up x

Beautiful product, lovely, quick delivery

Beautiful product, lovely, quick delivery

Xxxx xxxx xxx xxx xxx

Xxxx xxxx xxx xxx xxx

I love it!! Bigger than I expected and the...

I love it!! Bigger than I expected and the quality it's amazing I will be buying from you again

Thank you so much 😊

Beautiful item, perfect for a little boys...

Beautiful item, perfect for a little boys first birthday, beautifully packaged as well thankyou!

Lovely item, highly recommend. Mum will lo...

Lovely item, highly recommend. Mum will love it.

As described, arrived quickly and quick, h...

As described, arrived quickly and quick, helpful customer service :)

A wedding anniversary gift for my friend....

A wedding anniversary gift for my friend.
So lovely.🥰

Sign was lovely - perfect for the cake I w...

Sign was lovely - perfect for the cake I was making. I messaged the seller to ask for speedy delivery and it arrived 3 days before I needed it which was amazing! Would definitely recommend. Really good value for a lovely product.

Very good-looking display for son's baptis...

Very good-looking display for son's baptism name and date. Recommend as gift to godfather or godmother. Kept one for son as well, thank you!

Very good-looking display for son's baptis...

Very good-looking display for son's baptism name and date. Recommend as gift to godfather or godmother. Kept one for son as well, thank you!

Highly recommended seller. Would buy from...

Highly recommended seller. Would buy from again. Excellent quality for the price

B
Personalised Engraved Stainless Steel Pen
Brandyn
Arrived within estimated time True to size...

Arrived within estimated time
True to size colour and description
Comes in a nice pen box
Engraving is a really good standard
Great communication throughout order process
Definitely recommend to others

Nice quality gift to celebrate a special a...

Nice quality gift to celebrate a special anniversary, nicely personalised as requested and good delivery time

It's Beautiful.I bought it for a friend of...

It's Beautiful.I bought it for a friend of mine's 30th Birthday 🎂 🥳 The colour i chose was lilac XX

Lovely item, thank you so much

Lovely item, thank you so much

Love it can't wait to give them to my brid...

Love it can't wait to give them to my bridesmaid and maid of honour

Beautiful plaque for my friends 60th birth...

Beautiful plaque for my friends 60th birthday. Well made and very pretty.

Fantastic product, workmanship is unbeliev...

Fantastic product, workmanship is unbelievable

I was very happy it arrived quicker then e...

I was very happy it arrived quicker then expected and very good quality

Amazing product, the perfect sentimental g...

Amazing product, the perfect sentimental gift. Arrived super quick considering you can add a personalisation. Will definitely be repurchasing. 🙂