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FREE UK DELIVERY ON ALL ORDERS OVER £50 FREE UK DELIVERY ON ALL ORDERS OVER £50
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info@fromwillow.co.uk


Contact Us

info@fromwillow.co.uk

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FREQUENTLY ASKED QUESTIONS FREQUENTLY ASKED QUESTIONS

How long will an order take to make?

• Once your order has been placed, we aim to dispatch all items within 1-3 working days. However this may be longer at seasonal periods - we do our best to keep our dispatch times up to date and will keep you informed in busy seasonal periods.

How long will my order take to be delivered?

• All orders placed with standard shipping chosen at checkout are dispatched via Royal Mail 48 - this is usually 2-3 working days from dispatch but can't always be guaranteed if there are delays.

• All orders placed with Royal Mail 24 TRACKED are fully tracked along the way and is normally delivered next working day from dispatch.

• Our aim is to work with our couriers to get your order delivered efficiently as possible depending on how large your order is. Any large orders placed are dispatched via express next working day.

How long will an order take to make?

• Once your order has been placed, we aim to dispatch all items within 1-3 working days. However this may be longer at seasonal periods - we do our best to keep our dispatch times up to date and will keep you informed in busy seasonal periods.

How long will my order take to be delivered?

• All orders placed with standard shipping chosen at checkout are dispatched via Royal Mail 48 - this is usually 2-3 working days from dispatch but can't always be guaranteed if there are delays.

• All orders placed with Royal Mail 24 TRACKED are fully tracked along the way and is normally delivered next working day from dispatch.

• Our aim is to work with our couriers to get your order delivered efficiently as possible depending on how large your order is. Any large orders placed are dispatched via express next working day.

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CUSTOMER Reviews

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5094 reviews
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I reached out before I ordered as I loved...

I reached out before I ordered as I loved the bauble but wanted if for a different reason. They were very happy to edit the whole text just as I wanted. Highly recommended

Beautifully made and arrived quickly. Made...

Beautifully made and arrived quickly. Made for a wonderful birthday gift.

Both my husband and dad were thrilled with...

Both my husband and dad were thrilled with their personalised cuff links!
They wore them for our small wedding in December 2020.
We have a big celebration planned for later this year and they’ll be able to wear them again.
Really recommend!

Beautiful item!

Beautiful item!

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