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FREE UK DELIVERY ON ALL ORDERS OVER £50 FREE UK DELIVERY ON ALL ORDERS OVER £50
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Contact Us

info@fromwillow.co.uk


Contact Us

info@fromwillow.co.uk

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FROM WILLOW FROM WILLOW

Unit 10 Brook Farm
Thrapston Road
Ellington
Huntingdon
PE28 0AE
Unit 10 Brook Farm
Thrapston Road
Ellington
Huntingdon
PE28 0AE

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FREQUENTLY ASKED QUESTIONS FREQUENTLY ASKED QUESTIONS

How long will an order take to make?

• Once your order has been placed, we aim to dispatch all items within 1-3 working days. However this may be longer at seasonal periods - we do our best to keep our dispatch times up to date and will keep you informed in busy seasonal periods.

How long will my order take to be delivered?

• All orders placed with standard shipping chosen at checkout are dispatched via Royal Mail 48 - this is usually 2-3 working days from dispatch but can't always be guaranteed if there are delays.

• All orders placed with Royal Mail 24 TRACKED are fully tracked along the way and is normally delivered next working day from dispatch.

• Our aim is to work with our couriers to get your order delivered efficiently as possible depending on how large your order is. Any large orders placed are dispatched via express next working day.

How long will an order take to make?

• Once your order has been placed, we aim to dispatch all items within 1-3 working days. However this may be longer at seasonal periods - we do our best to keep our dispatch times up to date and will keep you informed in busy seasonal periods.

How long will my order take to be delivered?

• All orders placed with standard shipping chosen at checkout are dispatched via Royal Mail 48 - this is usually 2-3 working days from dispatch but can't always be guaranteed if there are delays.

• All orders placed with Royal Mail 24 TRACKED are fully tracked along the way and is normally delivered next working day from dispatch.

• Our aim is to work with our couriers to get your order delivered efficiently as possible depending on how large your order is. Any large orders placed are dispatched via express next working day.

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Perfect keepsake for my daughters first bi...

Perfect keepsake for my daughters first birthday. Great quality and size

This item is so beautiful I can't wait to...

This item is so beautiful I can't wait to hang it on the tree.

So perfect! Shipped quickly, and it's abso...

So perfect! Shipped quickly, and it's absolutely beautiful!! Very high quality! I would recommend this shop for sure! :)

Lovely gift idea! Thank you.

Lovely gift idea! Thank you.